Kimberly Rzepecki

Biography

Kimberly Rzepecki is the Chief Experience Officer for NIM-os LLC, a subsidiary of Loomis Sayles that provides technology, operating, and other services to Loomis, Sayles & Company, Natixis Investment Managers, various affiliates, and select clients.

She is responsible for the creation and implementation of client experience strategies that drive the business goals and organizational growth for NIM-os. In her role, Kimberly drives the design, optimization, and implementation of the client journey across all touchpoints, from pitching prospects to long-term client retention and satisfaction. She partners with cross-functional teams, including Sales, Legal, Finance, Marketing, Technology and Operations to ensure the delivery of custom solutions with exceptional client service.

Kimberly’s leadership extends to overseeing the development of client facing applications and overseeing the development and execution of the NIM-os brand.

She joined Loomis Sayles in 1999 and is a member of the NIM-os board of managers, NIM-os operating committee, Loomis Sayles AI risk management committee, Loomis Sayles AI steering committee and chairs the NIM-os steering committee. Kimberly began her career at Loomis Sayles as a Marketing Manager in Corporate Communications and was later promoted to Vice President of Marketing Communications & Advertising. She has served as Vice President of Corporate Technology & Administration and most recently was the Director of Client Experience for NIM-os.

Prior to Loomis Sayles, Kimberly was marketing director of retirement services at Allmerica Financial, and a marketing project manager and lead graphic designer at Eaton Vance Distributors, Inc.

She earned a BS in marketing and design from Fairfield University and a master’s in teaching from Tufts University. Kimberly holds FINRA licenses 6 and 63.